Will Newspaper win local Web battle ?

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Can Newspapers dominate the local Web? Will newspapers retain their leading position in the local online news space? Can another local media entity or pure-play take a successful run at them, or will an outsider like Yahoo or Google come in for the kill?

As an example of the turmoil and uncertainty being faced by the Newspaper industry, Merrill Lynch recently sold off its stake in the New York Times. They were the second largest shareholder in the Old Gray Lady.

Click below to hear how the NYT, (and other papers) continue to miscalculate the online space, how other papers look to the Times for guidance (blind leading the blind?), and what the news organization of the future will look like. In this short podcast, Ed Driscoll interviews Mike Malone; author of ‘The Silicon Insider’ at ABC News.

How can Newspaper retain the position of ‘King of Local Online Media’? Let’s use some SWOT analysis; strength, weakness, opportunity and threat…… to see where Newspaper currently fits into the Web 2.0 landscape.

>> Strength
Writing, journalism, and photography. Strong relationships with media buyers. Trusted brand names. Big head start on TV and Radio, with their online efforts. Usually the biggest, local websites in a market, still getting the lion’s share of advertising.

>> Weakness
Circulation declining faster than originally predicted. Legacy culture. Pure plays like Monster, Craigslist, and Cars.com, pummeling the #1 source of revenue; classifieds. Hard costs that are variable and usually rising: gas for delivery vehicles, newsprint, ink, staffing requirements, healthcare. huge infrastructure of printing presses, physical plant, and office buildings.

>> Opportunity
Reinvigorate their business. Leverage hyper-local advantages. Tap fast growing online marketing dollars. Move into the explosive video/database/social networking space. Aggregate, enable, and moentize local bloggers. Fill content holes not being adequetly served by building new niche content sites. Steal share from TV and Radio.

>> Threat
News moving quickly towards becoming a commodity. Google, Yahoo, pure plays, and bloggers gaining ground. Competitors now have lower barriers to entry, and are not encumbered by the legacy costs and culture of Newspapers.

What should Newspaper do to protect and grow their dominant position ?

  • Aggregate, enable and monetize the local blogosphere.
  • Develop a network of niche content sites, not being adequately served by mainstream media.
  • Accelerate move into video and other multi-media. ( Don’t steal ideas from TV ! )
  • Offer robust local search for users and advertisers.
  • Provide easy and inexpensive, online marketing solutions for small businesses.
  • Tap local/regional databases, and put into user friendly form. 
  • Stop just being “the newspaper online”. Instead, become the #1 online source for news/info for your community.
  • Create 2-way discussion with readers.

Broadcast and Newspaper; what business are you in?

What business are you in ? Seriously, this is not a trick question. If you answered TV, Radio or Newspaper, you could be in for a rude awakening. For example: for readers of this blog that are in the “Newspaper” business, you may be surprised to learn that you are now in the NEWS business, not the NEWSPAPER business. Some of that job relates to the printed paper. Other parts of your job description are increasingly focused on the web.

Need some tough love about what business you are really in ? 

Kodak thought they were  in the film business. In reality, they were in the business of capturing images. Railroads thought they were in the railroad business. It didn’t occur to them that they were actually in the transportation business.

Even great, powerful businesses (like film, Railroads, Broadcasters and Newspapers, etc.) can be up-ended or marginalized by new technology. Often, it is very difficult to see the disruption coming, because most successful operations are still making big bucks with their current revenue/business models.

Ex CBS Radio Jocks Stream Show Online

The talk format is exploding online. Some of this growth is due the ‘downsizing’ of on air talent.

Matt and Huggy were shown the door after 11 years on the air at WYSP, Philadelphia.

Instead of just collecting an unemployment check, they took their show online, and started a regular Podcast. On top of that, they continue to do appearances and get paid to record their podcasts on location….. at clubs.

Click video above to see the mini-documentary that I produced in 2007: The Matt and Huggy Podcast

Local Media ponders it's Web plan.

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Here’s a check list, that may help you realize your ‘readiness’, for Web success. Does any of this concern you ?

>  Is corporate mandating that YOU ( at the local level ), come up with a profitable Web game-plan ?             

>  Do you have a web strategy, or does the webmaster or ND/PD “handle it” ?

>  Are your websites: advertiser, search engine & user friendly? How can you tell ?             

>  Do you know your ‘share’ of local Internet advertising revenue ? ( Corporate will demand this info )

>  How much time & money are your clients/viewers spending on other web sites ? Do you know why ?

>  Can your sales staff comfortably sell and discuss your web offerings ?  Overcome common objections ?

>  Just how web and computer -savvy are your News directors, PD’s, producers, marketing, sales and on-air staff ?

>  Are you taking full advantage of online video, RSS, SEO, Blogs, social networking, crowd sourcing & aggregation ?            

>  Is it OK for your on-air staff to have their own websites/blogs, or have their own MySpace or YouTube channels ?           

>  When should you develop separately branded/niche sites in your own market ?             

>  What do advertisers and agencies really think about your Website, and how you are selling them ?
 

If any of these questions were tough to answer, you may not be fully prepared to effectively compete in the emerging online marketplace.  

NAB Radio Show, Charlotte

Local Online Strategy: Broadcast vs. Newspaper

A few weeks back, we noted that FOX-TVwas smartly building local music sites for some of it’s markets. At the same time, we wondered aloud why TV was moving into this space, since Radio would seemingly be a much better fit for this type of online project.

Then this morning, while reading the latest from Ken Dardis @ www.AudioGraphics.com, Ken brought to my attention an article that reports on how a San Diego newspaper is rolling out an online Radio station that only plays LOCAL music.

Hmmmm.

TV and Newspaper are getting into the local, online music space in a substantial way. Why? Maybe there’s a hole in most markets for a local online music community complete with streaming, mp3 downloads, event calenders, message boards, social networking, and podcasts. Now imagine that effort being supported by the power a traditional media company; driving offline to online.

Radio should really own this space, especially if it’s a 18-34 targetted rock format. Here is some fresh, new proof.

What formats drive traffic to Radio station websites ? A recent study from the Media Audit answers this question:

  • Modern Rock stations had the highest percentage of listeners heading to stations’ Web sites, with males making up 61.6 percent of that format’s listeners. Also, 22.6 percent of Modern Rock listeners have an income over $100,000.
  • The next highest percentage of listeners who visit stations’ Web sites came from Triple A, followed by Sports, Rock and Jazz.

Those who know me, know that when it comes to Radio Web sites, I always point out that Modern/Active Rock stations, as well as Sports stations, have the greatest opportunity for Online success…….primarily due to those formats’ ultra-passionate audience, topical content, and audience income level.

Maybe some discussions at the NAB Radio Show in Charlotte  this week will encourage more operators to dramatically ramp up their web efforts.

Being a native Philadelphian, I continue to monitor the online activity of 2 of my favorite local Radio stations (Modern Rocker) www.Radio1045.com and (Sports talker) www.610WIP.com. Both of these sites have an amazing amount of revenue potential. I am hopeful that Clear Channel and CBS have strong online plans for both of these excellent stations.

>>>>>> Special thanks to Kurt, Paul and the team at Radio and Internet Newsletter (RAIN) for highlighting one of my recent posts; “Radio plays catch up with the Internet”

Radio plays catch up with Internet, NAB

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Compared to past years, there is a dramatic increase in the number of Internet oriented panels at the upcoming NAB Radio show, next week in Charlotte. Good thing too. Locally focused advertisers are spending more money online, and Radio (as well as TV & Newspapers) are in a good position to leverage this. But will they do what it takes to win ?

When posing this question to really smart, seasoned broadcast managers, they inevitably respond “ I don’t want to cannibilize my broadcast money, and I don’t want my sellers chasing Web dollars. We’re in the RADIO business !”

This is where I cautiously launch into my patented reply: “I understand exactly what you’re saying. Many broadcasters feel the same way. Yet, I know of a growing list of broadcasters that are starting to realize: We’re really in the business of connecting marketers to consumers.  We enable commerce, and luckily, we have the ubiquitous power of the Radio transmitter to help enable that advertiser/consumer relationship. Let’s use ALL of our assets: spot, promos, Web, database, live remotes, and events to accomplish that.”

Traditional ‘spot’ revenues for Broadcasters are mainly flat or slipping. This puts local traditional media companies in a tough spot. Do we put our nose down, and work even harder at selling our traditional advertising inventory, or do we re-direct some of our sales efforts towards growing our interactive share? A somewhat sobering take on this issue is well communicated by Ken Dardis from AudioGraphics here.

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Radio is in a much better position than they think. It’s easy to see from the graph above. Traditional media needs a strong gameplan to go after these growing online dollars. As more dollars are being allocated to ‘measured media’ like the Internet, some smart broadcasters realize that they own some pretty powerful tools to grab a piece of fast growing Web expenditures.

Radio’s not so secret weapons:

Relationships with media buyers/planners, especially on the local front. Broadcast reps will always have a shot to pitch interactive or cross platform programs. They already have a built-in trust with the buyer. All the while, the exploding volumes of pure-play dot coms are finding it hard to get in front of these key decision makers. There is only so many hours in the day for media planners to take meetings with the growing list of online-only media sites.

The Broadcast transmitter and tower. Think of how valuable it is, to be able to promote a client’s online destination, or a sales based promotion that is housed within the broadcaster’s website. Radio has it’s very own megaphone on steroids; the transmitter. The dot com pure-plays don’t have this luxury. They have to pay for offline promotion.

Broadcasters are well positioned to re-invigorate their business by leveraging the assets they already have in place. Now all they have to do is put more skin into the game. How? Devote appropriate resources, and make the Web a strategic part of every sales, programming and marketing innitiative……. not just as an ‘add-on’.

Can Local Media learn from Theme Parks ?

Took a break from posting for a few days due to some business travel in the Sunshine State. And as you could imagine, there are some nice benefits of having clients in Florida: getting a tan, taking a swim, and visiting the Orlando theme parks. Nothing like putting the Blackberry away, turning off the cell phone and getting lost in fantasy land for a bit.

But being the communications/marketing nerd that I am, I found myself noticing all of the interesting and creative ways that Disney and Universal studios were utilizing product placement within their attractions and rides.

One of the most compelling examples of this, was how Volkswagon was integrated into one of Universal Studios most popular rides: Revenge of the Mummy. See slide show above.

While this marketing investment from the German car maker was most certainly from a national budget, it lead me to believe that this was yet another example of the creative fragmention of marketing dollars. I bet that some of these dollars used to primarily go to Broadcast and Print.

If you have a local online Media property, are you doing more that just offering banners and pre-rolls to your clients? Are you coming up with innovative ways to embed your clients brand or message within your content? Maybe you are building special sections, or landing pages? How about unique podcasts, contests, or video programs ?

Yes, amusement parks are now one of your many, growing list of competitors.

WYSP, KYW, CBS-3 Building Coming Down.

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The end of an era.

Had some great times in that building at 5th and Market in Philly. WYSP radio, KYW 1060 Newsradio, and CBS-TV 3. But as of this week, the wrecking crew is on site, tearing it down to make way for a new structure, and another tenant.

Loved doing Mid-days there at WYSP in the late 90′s. I also did some TV work for CBS-3; music reports and technology features.

I also remember how cool it was to bump into the well known on-air reporters from KYW newsradio, also housed within those hallowed halls. Sometimes I cringed when I saw them order some nasty stuff from that hotdog cart out front.

As you may know, the TV station moved over into new digs, up near the Art Museum area. And the 2 Radio stations moved just down the street on Market.

Training your staff for Web 2.0

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Is your staff comfortable in a Web 2.0 world? Do they have skills in things like blogging, RSS, video, podcasting, online sales, CPM or sponsorship selling, digital editing, convergence packages, etc ?

This question applies to TV, Radio, Newspapers and all other media properties.

The four ladies above are Web producers on a mission. They are an example of what MUST be done at local media properties. “Tell a great story with our dinky little camera and to put your video stories online via our vlog.” They work for Knox News. Take a look at their work here.

Jeff Jarvis from www.BuzzMachine.com, approaches this topic from the Print side. Rosenblum Associates  goes at it from the TV sideRadio is ramping up as we speak.

In terms of Web training for traditional media, this space is wide open for someone to step into, in a big way.

Jeff Jarvis says: But what’s appalling is that newspapers are not retraining their staffs in the new skills of new media.

There are lots of cynical excuses for that: The papers want to lay off expensive people and hire cheap kids. Or the old dogs won’t — or some would say can’t — learn new skills.

Well, why not try? I have been arguing — to little result … so far — that news organizations of all sorts should train every person in the newsroom in the skills of new media: how to make video, audio, and blogs. That wouldn’t take long, just a day or two. It’s that easy. That’s why everybody out here is doing it.

Read more here.

Dirty Little Secret. Little Profit in Web Buying?

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Love that new show on AMC called Madmen. ( short for Madison Ave men ). The story of a 1960′s advertising agency pushing Lucky Strikes, Department stores, etc. Great snapshot of that time in advertising history. It’s especially interesting from the viewpoint of where advertising is headed today. Placing big buys on Broadcast and in Newspapers garners a big juicy commission for the agency. Yet in the new world of Web, not so much.

Scott Karp over at Publishing 2.0 highlights this dirty little secret, that some think might be true, but won’t be caught dead discussing in public.

Madison Avenue still hasn’t figured out the how to make buying new media as profitable as as buying traditional media, so they are going to continue to push traditional media on their clients, come hell or high water.

But sooner or later big corporate advertisers are going to wake up and wonder why they are only allocating single or low double digit percentages of their ad budgets to a medium that commands more than half of most people’s media time.

Read his take on the matter here.

Hairbands and the Personal Media Revolution

Stopped into the Borgata in Atlantic City this past Saturday night. Making my way thru this very popular casino, I peered into the window of a small club there, called the Gypsy Bar. Well whadd’ ya know.  It’s CC Deville, hairband guitarist and Vh1 reality star from 80′s rock band; Poison. He was playing a handful of songs with the local band performing.

As luck would have it, I had with me, my trusty digital still camera. Canon Powershot SD 800. Really good still camera, with a 2gb memory card. As a bonus, this little beauty also has video capability. Not great, but pretty damn good for a still camera. Click video above to see the footage that I took.

Where am I going with this story of casinos, rockers and digital cameras ? Well, it really hit home for me, that the Personal Media Revolution is in full swing, and has only begun to seriously alter the media landscape.

Here some of the things that this video potentially represents.

  • I captured a somewhat rare performance, with no preparation ( other than having a camera in my pocket).
  • Used a piece of equipment valued at only $400.
  • Was able to upload and host/distribute this video a no cost, using YouTube.
  • MTV, Radio or other music media entity did not cover this, or have the smarts/minimal resources to cover.
  • The Borgata casino is still not aware of how to leverage this type of unique situation online. Ex: having this clip on their site, could potentially encourage more people to visit in the future.

What is your company doing to leverage the Personal Media Revolution ?

Using LOCAL to Win on Web

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Didn’t get a copy of the new Philly Ad Club Magazine? Here’s my latest article that they published.

Using ‘Local’ to Win on the Web 

“The action on the local media battlefield is focusing on the Web.Newspapers are scrambling to make up losses in classified advertising.TV stations are scrambling to cover declines in automotive and political ads. Radio operators are worried about a future in which audioprogramming comes from computer speakers and iPods instead of radios”   (Borrell & Associates. What Local Media Web Sites Earn: 2007 Survey ) 

As I read the latest report from industry expert; Borrell and Associates, it validates what I have been seeing first hand. The competitive environment for local media has dramatically changed. It’s not a down cycle as some say. Rather, it’s a full blown paradigm shift, where new rules are being written, and old ones being thrown away.  

More similarities, than differences

For more than half of my 15 year media career, I’ve been helping local Broadcast, Newspapers and advertisers move online, and build new revenue streams from these efforts. One of the biggest takeaways I’ve learned is how these traditional media platforms have more in common than originally thought. And maybe more importantly, the competition is not just the other TV station across the street, or the competing Newspaper, but rather, it’s the outside of market competitor called Google, and other “pure play” companies. Depending on which research you prefer, GOOGLE, YAHOO, MSN, and AOL take well over 60% of online media dollars out of the local marketplace. Is it because they are better at reaching local consumers? Not necessarily. Maybe it’s that they have been focused on Internet advertising longer than most, and by default, have captured a sizable amount of local dollars.  

Still crazy after all these years

We are all familiar with the rock radio wars of WMMR vs. WYSP, the newspaper skirmish between The Inquirer and The Bucks County Courier Times, and WPVI’s Jim Gardner vs. all other Philly TV news anchors. Ahhh, the good old days. But those days my friend, are slowly coming to a close. It borders on insanity how many local media companies still beat each other up over an advertising buy, only focusing on taking share from other local media outlets. It’s like fighting over a bigger slice of a shrinking pie. Everyday we see those celebrating the fact, that they took a few dollars from the other station in town, yet ignored a big chunk of money that was looking for a local online home. Those dollars likely got scooped up by one of the portals. Maybe it’s time for local media to start getting more serious about keeping local online dollars…local. How best to accomplish this? Quite simply, maximize everything ‘local’.  

Local; the secret weapon.

Most would consider going head to head with Yahoo to be suicide. But by focusing on what local media can do best, it has the best chance at getting back into the game of growing online media share. Local media’s greatest strength is not just in the local platforms of broadcast towers and printing presses, but rather in its unique local attributes: local relationships, local database information, local reporters, local sales reps, local video, local content, etc. These are assets that the Googles and Yahoos of the world only wish they had more of. To be sure, I am not anti-Google. I use it everyday. But I do believe that the local advertising community should be aware that taking a passive, wait and see attitude towards the web, will likely marginalize the local advertising business, and allow the pure-play interactive companies to gain an even bigger, more sizable lead in this space. By then, it could be too late. 

To win with local online, here are some items for traditional media to consider:  

  • Adhere to Internet Advertising Bureau standards. ( see http://www.iab.net) Avoid odd-sized banners, button and logos. There should not be an overload of advertising/marketing messages on any one page.
  • Build up online video, audio and other multi-media assets and resources. Big bandwidth and hi-speed connections are now the norm. Take advantage in order to tap into growing online video advertising budgets, and other streaming/rich media opportunities.
  • Realize that poor site design, layout, navigation and ‘advertiser friendliness’ can affect your online success.
  • Teach your offline staff the basics of online programming and advertising. They will be surprised to find out that 95% of their current skills apply to the Internet.
  • Thinking of a broadcast or newspaper website as just a brand extension is short sighted. In the very near future, these sites will be a primary way the next generation will engage in what local media companies have to offer.
  • Simply putting TV/Radio/Newspaper content online is not enough. There must be web-only content as well; deep, hyper-local and always up to date.
  • The Internet has its own set of rules. What works offline, won’t necessarily work online. Learn the basics of Web 2.0. Hire those who get it. Dismiss those that fight it.
  • Traditional media buyers are being urged by clients to explore and buy online. Budgets, whether TV, Radio or Print, are being replaced simply by “marketing budgets” that will be sliced, diced and allocated in any which way. More and more of it will go online. Is your staff ready for this?
  • Understand how to leverage, or become part of, a ‘network’ of similar websites. This will allow local media/niche sites to get on the radar of media buyers looking for scale, reach, and contextual relevancy. Centrally served online campaigns, with one point of contact/one invoice, will allow both the buy and the sell side, to enjoy a more effective, efficient, and successful experience.